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Frequently Asked Questions

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How Do I Schedule A Reading With You?
Look for the Book Now buttons throughout my site.
You can also go to my Contact page as well  to schedule an appointment.

Do I Need To Provide You With Any Personal Information Beforehand?
Other than your name and contact information, no. Please do not write me before our reading “explaining” anything about yourself, past history or present situation. It prevents me from giving you the validation you are seeking and can actually inhibit the process of our reading.  

Do you record my reading? 
While I do record on Zoom and in person, the recording is not guaranteed.  Spirit sometimes messes with the recording and I cant control what gets recorded if anything at all.   

What If I Haven’t Had Anyone Close To Me Pass Over? Can I Still Get A Reading?
Absolutely! Oftentimes even people distantly related to you can come through. Just because you didn’t know them personally doesn’t mean they aren’t connected to you. Also, your reading doesn’t necessarily have to be about a loved one coming through. It can also be about life situations and spiritual direction.

Why Didn’t Certain People Come Through?
You may not always hear from the people whom you hoped to connect with in a reading. We are never sure who or what information will come through. The Other Side knows what is needed for you.  Have faith that these validations and messages are what you need to hear at this time in your life.

What If I’m Not Comfortable With The Information Coming Through?
My purpose is, first and foremost , to connect you with those who wish to come through and share guidance and other important messages, not to create panic or fear. The truth of the matter is that readings can stir up intense emotions at times. Our connection is based on openness, yours and mine, so please do communicate to me any feelings that come up, especially if you feel uncomfortable.

Will You Be Able To Tell Me My Future?
Future predictions do come through in a reading from spirit, whether it be your loved ones coming through, or a guide or angel; however, it is very important to understand that your future is always changing-- free will always prevails. You should never live your life solely by what comes through in a reading, but rather use the information as a tool to improve your current situation.

Please understand, I can not guarantee who comes through or if the answer to your questions is what you want to hear.  

Do You Do Readings In Person? What About Group Readings? 
Yes, I do offer Group readings in person. Refer to the Services page for pricing, information and the Book Now button to schedule one with me.  Please note that travel expenses may apply, depending on the location. Group readings are also available and fees will vary depending on size of group and allotted time for our session. 

What is your refund and cancellation or rescheduling policy? 
(This information is also noted on the bottom of the Services page).

  • Canceling or Rescheduling   â€‹

    • Please give 48 hours notice in the event you need to cancel or reschedule your session. This allows another client on the wait list to take your appointed time as well as allows for Jean to prepare accordingly.     

  • Missing A Scheduled Reading   

    • If you do not give 48 hours notice or you miss your scheduled appointment  your request will be considered a new appointment and will be subject to standard scheduling procedure as a new appointment.​

  • Payments & Refunds   

    • Payments received are considered final and must be received at the time of scheduling.   No refunds will be issued if cancelled or missed outside of the designed time frame.  Depending on how soon you cancel your appointment, you may be issued a full or partial refund.


Rate Changes-  Rates and fees are subject to change without prior notice at any time.

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© Jean M Durkin 2019 to Infinity: all rights reserved  * Bringing messages of love and comfort from the other side. 

DISCLAIMER:​ Jean M Durkin  does not guarantee or promise who comes through or what messages that might be received.  Her connection comes from the Universe and has no control of those messages. Information Jean offers to you should not be used in place of any recommendations by legal, medical professionals or other professional advice. If you are seeking medical or legal solutions, please contact the appropriate specialist. This psychic site and Jean M Durkin  are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from using this site, Jean M Durkin's services as listed on the site, or its content.
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